Remote Database Support
Get the Flexible, Reliable Support for Your Database Needs
The basic concept of remote database support is to lower the cost of database administration for large organizations with multiple databases and DBAs. But, times have changed—virtually all businesses rely on at least one database to get things done on a daily basis. The old model of remote support—pinned to the number of databases you have running—just doesn’t apply to small and medium-sized businesses that rely on data, but can’t afford a team of DBAs.
We offer a new approach to database remote services—one of the most flexible in the business—that goes beyond the databases and covers the entire user experience. No matter if you want to provide a backup to your lone database administrator—or you realize that you are operating under great risk without expert database and application support—our flexible support plans will cover your needs and provide peace of mind.
Sometimes there is no need to actively touch the systems, but you want to be confident that somebody is watching out for you. Our remote support coverage includes 24/7 monitoring in every base plan for the following systems: