Traditional remote database support services offer services based on your install base, if you need it or not. We offer a new approach of database managed services that goes beyond the databases and covers the entire user experience of any application.
The basic concept of a remote database support is to lower the cost of database administration. Traditionally, remote database support was offered to large enterprise corporations with entire teams of databases. The goal was to do the same at a lower cost. This is just another form of outsourcing.
Our remote database support approach is one of the most flexible in the business. It is geared towards small and medium businesses that have a one or more applications running on one or more servers. In many cases there are test and development systems accompany the production systems.
No matter if you want to provide a backup to your lone database administrator, or you realize that you are operating under great risk without expert database and application support, our flexible support plans will cover your needs and provide a peace of mind that no matter what, you’re protected.
Sometimes there is no need to actively touch the systems, but you want the piece of mind that somebody is watching out for you. Traditional remote database support services don’t distinguish between passive and active database support. The main difference is cost.
Why should you pay for 24×7 monitoring if nobody is using the system after hours, except for backups?
Our 24/7 monitoring captures small issues before they become a huge problem. If issues start to appear, the 24/7 monitoring will alert our central command center.
Here are some interesting facts: