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BEM Services
Business Event Management Definition
"Business event management (BEM) is the process of capturing real time business events from multiple sources and assigning them to the appropriate decision maker for resolution based on the business context of the events"
Source: Forrester
Business Event Management Components
- Proactively react to a wide variety of user-defined events in real time
- Define events and resolution processes using standards based business rules
- Automate problem escalation, communication and resolution
- Collaborate with employees, suppliers and trading partners
- Analysis and reporting on exceptions and events
- Open design - operates across any application or functional area
Typical Problem Cycle
The Solution
SmartScore is designed to dramatically shorten this cycle or eliminate it all together. SmartScore also eliminates the need to manually monitor business processes.
SmartScore is an enterprise level product that monitors business process performance and allows for early detection of potential issues that could negatively affect business performance. By proactively managing business event details rather than reacting to them, SmartScore by Corpus helps business owners and CFOs save significant money. The SmartScore product has been embraced post install in international settings for such companies as McDonalds, Toyota, Pepsico, Philips, Solectron, DHL, Shering-Plough and more.
This feature rich Database Business Event Management system is highly versatile; it works with any of the major database products and almost any application or functional area. The rules based architecture allows Dobler Consulting to quickly and masterfully perform the initial set up and install the event settings and escalation paths. Once implemented SmartScore facilitates real time collaboration with customers, employees and vendors across the entire database, it even provides exception and event management reporting.
SmartScore by Corpus
- Trust of Major Fortune 50 Companies
- International Reach
- All Major Database Vendors
- Open design – any application or functional area
- Real Time Collaboration with employees, suppliers and trading partners
- Proactively respond to a wide variety of user-defined events
- Define events and resolution processes using business rules
- Automate problem escalation, communication and resolution
- Analysis and reporting on exceptions and events
- SmartScore BEM
- Read more about SmartScore in this press release.
Business Benefits - SmartScore Solution
- Small Footprint
- No Expensive Hardware to Buy
- Short Implementation Time
- Rapid Recovery
- Ease of Use
- Low Cost of Ownership
- High Return on Investment
Industry Quotes
"Through 2010, the adoption of BEM platforms will grow at least 200 percent from 2006."
Source: Gartner Report
"BEM's real potential is at the business level, helping to enable new strategies, reduce operating costs, and improve process performance and other tangible areas of management attention."
Source: Gartner Report
"The Business Event Management market will grow from $1.2B in 2005 to $2.7B in 2009."
Source: Forrester
SmartScore Users WorldWide
