Database strategy and consulting services

Customer Case Study: Administrative Services Company Uses Managed Services to Replace IT Dept

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Overview Business Situation: Client needed dedicated IT team to manage Microsoft SQL Server database and backups. Solution: Dobler Consulting’s Managed Services contract for ongoing support and consultation. Benefits: Low/No Maintenance, Ongoing Support, Maximize Efficiency, Lower Cost Option. Business Challenge Insurance Administrative Services (IAS) is a local company based out of Clearwater, FL. They provide innovative business solutions for insurance agencies and facilitate business processes for some of the country’s leading agencies. In 2010, the company recognized the daily management of the database and backups was impacting the productivity of their team. The company’s Microsoft SQL Server required management for upgrading, tuning, and scaling that took valuable time away from their core team. They decided that in order to optimize their potential they needed a dedicated IT team. However, to hire an in-house team would have been costly and time consuming. The required staffing, personnel, and HR resources that would be needed encouraged them to seek a different solution. Solution The solution for IAS was a contracted database administrator. This would give them the benefit of expert knowledge and increased resources, without the prohibitive staffing challenges. IAS selected Dobler Consulting to fill this role. Dobler’s managed services product provided ongoing database (more…)
Database strategy and consulting services

Customer Case Study: Leading Healthcare Provider Uses Managed Services to Support Sybase ERM

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Overview Business Situation: ERM on Sybase needed level 1 support. Client’s current database administrators (DBAs) were taxed and losing productivity. Needed more Sybase experts. Solution: Dobler Consulting’s Managed Services contract for ongoing support and consultation. Benefits: Gained Sybase Expertise, Increased Productivity, Cost Effective. Business Challenge Healthcare is challenging enough without the added pressure of large scale database maintenance. One of the leading healthcare organizations recently learned this lesson. Their business processes are on an EMR application running on Sybase AIX. They realized their DBAs were bogged down with mundane on-call tech support. They were having trouble maintaining knowledgeable staff for these issues. Fewer people these days can claim expertise in Sybase, and the lack of available resources meant that this company needed help. They reached out to SAP and were referred to one of the top Sybase experts, Dobler Consulting. Solution The solution for this company is a Managed Services contract with Dobler Consulting. They are able to utilize Dobler’s team and expert Sybase knowledge to maintain the database on the back end. As a healthcare provider, it is vital that records be accessible at a moment’s notice. That is why it is so crucial to have support that is (more…)
Database strategy and consulting services

Customer Case Study: Custom Software Provider Increases Productivity Through Managed Services Support

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Overview Business Situation: Routine Maintenance requiring too much time. Pulled focus from client project tasks. Needed less hands-on maintenance. Solution: Migrate from Azure to AWS and use Dobler Consulting for ongoing managed services. Benefits: Performance Improvement, Increased Stability, Lower Maintenance. Business Challenge This client is a premier supplier of premium customer loyalty software. The team spends their time designing and implementing custom software solutions for their clients, but they recently found themselves devoting more and more time to their internal solutions. Their IT infrastructure required frequent attention for routine maintenance and support. This attention took time and focus away from client facing activities and decreased productivity. The team needed a solution to handle the day-to-day maintenance that would free them up for more strategic work. The client had devised a corporate strategy to migrate from Azure to Amazon Web Services (AWS) to minimize maintenance needs. They used this opportunity to add Dobler Consulting for their ongoing support. Solution Dobler began their relationship with the company to support their database migration from Azure to AWS. Dobler’s team managed a successful migration and proved to be a valuable partner throughout the process. During the migration, Dobler managed the company’s IT requirements and (more…)
Database strategy and consulting services

Customer Case Study: Financial Technology Powerhouse Upgrades and Migrates Sybase Database in Record Time

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Overview Business Situation: Older hardware and software were taxing resources with poor performance and stability. Solution: Migrate from AIX to Linux and upgrade to latest Sybase version (ASE 16). Benefits: Performance Improvement, Increased Stability, Lower Maintenance. Business Challenge The financial services firm was using Sybase on AIX to run mission-critical processes, but performance and stability issues were becoming increasingly problematic. This system took a lot of manpower to maintain. It also lacked the necessary scaling and performance to improve their processing. They decided to upgrade to the newest version, ASE 16 and to migrate to Linux OS. This decision was just the first step. Now they were faced with the issue of time. The client needed to complete the project within just a few months so they could have the system back up and running for year end processing. With a short window in which to complete the project, they needed a partner who could act fast. Dobler Consulting stood out as a Sybase expert who could help steer them toward the smoothest and quickest implementation. Solution Dobler Consulting worked together with the company to plan and implement the IT project in an unprecedented amount of time. Using templates planned from (more…)
Database strategy and consulting services

Customer Case Study: Leading US Bank Company Moves SAP ASE to AWS for High Availability, Scalability and Cost Savings

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Overview Business Situation: Outdated platform lacked high availability and scalability needed. Required frequent oversight and dedicated team to manage. Solution: Migrate from AIX to AWS and upgrade to latest Sybase version (ASE 16). Benefits: Cost Savings, Increased Availability, Performance Improvement. Business Challenge This company is one of the largest US banks with 755 branches and multiple financial products. Such a large organization needs an efficient, scalable computing platform. At the time, they were managing their workload with an older version of Sybase on AIX. This required constant management with a dedicated in house data center, and infrastructure team. Updates, patches, and hardware overhauls were becoming costly and time consuming. The company recognized that a cloud platform could increase their team’s productivity and better support the high demands of the financial services business. After careful consideration, they decided to upgrade to the latest version of Sybase (ASE 16) and migrate from AIX to Amazon Web Services (AWS). Solution With such a large-scale critical workload to migrate, fidelity and security were key considerations. The company’s team knew a Sybase expert would help ensure a smooth transition. They selected Dobler Consulting for this role. Dobler’s team devised an IT strategy that increased high (more…)
Database strategy and consulting services

Customer Case Study: Major US Airline Migrates Mission-Critical Systems to Increase Stability and Performance

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Overview Business Situation: Old Sybase version needed upgrades but potential downtime was a big problem. Needed strategy to upgrade without downtime. Solution: Upgrade Sybase to latest version (ASE 16) and migrate to newest Linux platform. Benefits: Cost Savings, Increased Availability, Increased Stability, More Scalabillity. Business Challenge The airline industry is fast paced and relies on incredible computing power to maintain performance. This major US airline manages massive workloads on a 24/7 basis. The company had been operating Sybase ASE on Linux for years, but was in need of a system upgrade. In 2016, performance challenges and high overhead reinforced this need. The decision was made to upgrade to ASE 16 to improve high availability rates and system stability. In order to maintain services throughout the process, downtime needed to be minimized, so they needed help to devise a specialized upgrade strategy and implementation plan. Solution Their Director of IT knew the major challenge would be avoiding downtime throughout the process. They needed a Sybase expert to help plan and manage the project. The company’s team reached out to SAP so that they could identify the best person for this critical job. They were referred to Peter Dobler and his company, (more…)
Case Study: Creating a high-performance Sybase environment rivaling SAP HANA

Case Study – Get SAP HANA Performance Out of Your SYBASE Database for 1/10th the Cost

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As Sybase continues to get more difficult to justify, many organizations are feeling the pressure to upgrade to SAP HANA, rewrite their applications and/or migrate to a different database platform like SQL Server or Oracle. What if you could get a few extra years out of your current Sybase installation? What if you could have a high-performance Sybase environment that can match the speed of HANA? Would you be interested in learning how? A Sybase Environment that Rivals SAP HANA is Born Click to read our Case Study Overview Element Fleet Management is the world’s largest fleet management services company. After acquiring GE Fleet, they anticipated an exponential increase in data and needed to update Sybase to handle significant increases in demand and usage. They challenged Dobler Consulting to architect and validate a solution so their Sybase could handle what they were expecting with the addition of GE Fleet. We were up to the challenge!   “Modernizing the existing traditional server/storage configuration was not an option. The solution was to build it on Intel’s NVMe™ based NUMA platform.” Download our our Case Study Overview where we share the story about migrating Elements existing servers to Intel’s NVMe based NUMA platform. When it was all said and done, Dobler (more…)